INQR 8983 has been with his current company for almost 5 years and has grown the CS team 18 people in that time.
He's managing a team in London, New York and Krakow, Poland. He's a focused, intelligent professional looking for a new challenge in start-up with a product he can get behind.
He was the 2nd CSM in the company when he joined and has been leading the team for almost 3 years now, he's segmented the team and introduced a support, Account Management and CS Operations function.
Average contract value was $6k when he joined and he's helped increase that to $25k today.
He has grown Net revenue retention from 90% to 105% and this year they'll be above 100%.
He was the 17th employee and now his current company employs over 100 people so he's seen the growth of the company in his time there.
When he joined said company, they had raised their seed funding, he was with the business through their Series A raise and they completed their Series B in January and thrives in the scrappy hyper-growth start up world.
Fluent in French and English
BA - Advertising
MSc - Marketing
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